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System & Hardware Recommendations

Procurement

Help your EFORCE Software System run it’s best with hardware to these specifications.

Server Requirements

Database Server

Hardware
  • 2.0GHz Quad-Core or greater, 32GB RAM or more, 500GB or more of available Hard Disk space
SQL Software
  • SQL Server 2019 or greater
    Standard edition or higher required.
Remote Access
  • FIPS 140-2 compliant remote access to the server for install and continued support

Application Server

Hardware
  • 2.0GHz Quad-Core or greater, 32GB RAM, 500GB or more of available Hard Disk space
Web Server
  • Windows Server 2019 or greater
  • IIS 10 or greater
Server Extensions and Certificate
  • .NET Framework 4.8
  • SSL Certificate and Internet Domain
Remote Access
  • FIPS 140-2 compliant remote access to the server for install and continued support

CAD Clients

CPU
  • x86 Dual or Quad Core 2.0 GHz processors or higher
 Memory
  • 4GB or more required, 8GB or more recommended
Video
  • DirectX 11.0 Compatible device. 1920 x 1080 resolution is recommended for full functionality. 
  • Video card in workstation must support the desired resolution of the monitor.
Monitor
  • Capable of handling 1920 x 1080 resolution (minimum 22 inch widescreen)
Network Connection
  • 5Mbs bandwidth or higher with 100ms or less Latency
Operating System
  • MS Windows 10 or newer
  • iOS 9+
Browser
  • Edge(Chromium), Firefox, Chrome, and Safari are supported

RMS, Clery, Court, Jail, or Civil Application Clients

CPU
  • x86 Dual or Quad Core 2.0 GHz processors or higher
 Memory
  • 4GB or more
Video
  • Capable of handling 1440 x 900 resolution required, 1920 x 1080 resolution recommended
  • Lower resolutions can be used but the overall experience is significantly affected.
  • Video card in workstation must support the desired resolution of the monitor.
Monitor
  • Capable of handling 1440 x 900 resolution required, 1920 x 1080 or higher resolution recommended
Network Connection
  • 5Mbs bandwidth or higher with 100ms or less Latency
Operating System
  • MS Windows 10 or newer
  • iOS 9+
Browser
  • Edge(Chromium), Firefox, Chrome, and Safari are supported

Mobile Application Devices

iOS (Apple) Application

Supported Hardware

iPhone (iOS 12 or newer)

  • iPhone 13, iPhone 13 Pro, iPhone 13 Max, iPhone 13 Pro Max, iPhone 13 Mini
  • iPhone 12, iPhone 12 Pro, iPhone 12 Max, iPhone 12 Mini
  • iPhone 11, iPhone 11 Pro, iPhone 11 Max
  • iPhone XS, iPhone XS Max, iPhone XR, iPhone X
  • iPhone 8, iPhone 8 Plus
  • iPhone 7, iPhone 7 Plus
  • iPhone 6S, iPhone 6S Plus, iPhone 6, iPhone 6 Plus
  • iPhone SE

iPad (iOS 12 or newer)

  • iPad Pro
    • 12.9-inch iPad Pro (1st-4th generations), 11-inch. 10.5-inch, 9.7-inch
  • iPad (5th-8th generations)
  • iPad Air (1st-4th generations)
  • iPad Mini (2nd-5th generations)
  • iPod (iOS 11 or newer)

iPod touch 6th generation

Android Application

Supported Devices
  • Device must support Android OS 10 or newer
  • Device must support Google Play Services

Printers for Mobile Application (All iOS / Android support is annotated)

Brother Printers

PocketJet Series (8.5” roll paper recommended)
https://brothermobilesolutions.com/products/mobile-printers/pocketjet/

  • PJ863 (Bluetooth Connection, USB-C) (Also supported by Android Mobile App)
  • PJ883 (Wireless or Bluetooth Connection)

Brother RuggedJet Series (4” roll paper)
https://brothermobilesolutions.com/products/mobile-printers/ruggedjet-4-series/

  • Brother RJ-4230B (Bluetooth Connection Only)
  • Brother RJ-4250WB (Wireless or Bluetooth Connection)

Hardware Mounting Options
https://brothermobilesolutions.com/products/accessoriessupplies/mounts-cases/

Zebra Printers

ZQ500 Series (4” roll paper)
https://www.zebra.com/us/en/products/printers/mobile/zq500.html

  • ZQ520 (Wireless or Bluetooth Connection Options Available)
  • ZQ521 (Wireless or Bluetooth Connection Options Available)
Other Supported Printers

For the iOS (Apple) Mobile App only, we support the ability to print to AirPrint capable printers.

Legacy  Options for Bluetooth Connection

The respective companies do not produce/support these models anymore, but we have tested them, and they work with our software:

  • Zebra QLn420, 4” Roll Paper (iOS (Apple) Mobile App Only)
  • Brother RJ-4030, 4” Roll Paper (Android Mobile App only)
  • PJ-763 MFi, (Bluetooth Connection Only), 8.5″ Printer
  • PJ-773, (WiFi (AirPrint), and Bluetooth), 8.5″ Printer
Supplementary MDM Software for Mobile Devices (iOS / Android) with access to Criminal Justice Information (CJI)

AirWatch MDM

MaaS360 MDM

ManageEngine MDM

MobileIron MDM

Browser Based Mobile Clients

Client Device

CPU

  • x64 Dual or Quad Core 2.0 GHz processors or higher

Memory

  •  4GB or more

Video

  • Capable of handling 1440 x 900 resolution required, 1920 x 1080 resolution recommended
  • Lower resolutions can be used but the overall experience is significantly affected.
  • Video card in workstation must support the desired resolution of the monitor.

Monitor

  • Capable of handling 1440 x 900 resolution required, 1920 x 1080 or higher resolution recommended

Network Connection

  • 5Mbs bandwidth or higher with 100ms or less Latency
  • Citations can be issued offline, but a network connection is required for loading code tables and submitting citations.

Operating System

  • MS Windows 10 recommended

Browser

  • Firefox, Chrome, and Safari are supported
Printer
  • Any printer supported by client device and browser.
  • Brother PocketJet Series (8.5” roll paper recommended)
Drivers License Scanner
  • Code CR1100 Scanner (Without Built-In Parsing)
GPS Devices
  • Garmin GPS18x USB
  • GlobalSat BR-355
  • CradlePoint (Device must be capable of GPS, have the proper antenna and your cellular carrier must support a GPS connection)

Other Hardware

Signature Pad

Topaz signature pads with LCD screens

  • (ex. T-LBK460-HSB-R SigLite 1×5)

Evidence Barcode Scanners/Printers

  • Scanner Requirements
    • Code 39
  • Recommendations
    • Wasp WWS550i (633808920623) cordless barcode scanner – USB wireless, Bluetooth, rechargeable.
    • Wasp WPL305 TT Label Printer (633808402006)
    • Wasp Autosense Barcode Scanner Stand, Desk Mount (633808181024)
    • Wasp WPL305 Quad Pack 4 x 3 Label DT 5in OD (633808402778)

Find the Perfect Solution

Seeing is believing! We would love to show you why EFORCE® is the clear choice for your agency’s software needs.